Citigroup exceeded expectations in Q4 2024, driven by strong business performance.
Banking giant Citigroup (C 6.49%) reported fourth quarter and full-year earnings on Wednesday, Jan. 15, that topped analyst consensus estimates. Revenue of $19.6 billion came in just ahead of analyst forecasts for $19.51 billion. Earnings per share of $1.34 exceeded the expected $1.22 and was a big improvement over a $1.16 per share loss reported in Q4 2023.
Overall, the quarter revealed a mix of strong revenue growth alongside challenges in credit costs.
| Metric | Q4 2024 | Q4 Estimate | Q4 2023 | Change (YOY) |
|---|---|---|---|---|
| EPS | $1.34 | $1.22 | ($1.16) | N/A |
| Revenue | $19.6 billion | $19.51 billion | $17.4 billion | 12% |
| Net income | $2.87 billion | N/A | ($1.84 billion) | N/A |
| Operating expenses | $13.2 billion | N/A | $16 billion | (18%) |
| Cost of credit | $2.6 billion | N/A | $3.5 billion | (27%) |
Source: Citigroup. Note: Analyst consensus estimates for the quarter provided by FactSet. YOY = Year over year.
Citigroup’s Business Overview
Citigroup operates as one of the largest financial institutions in the world, providing a broad range of financial services, including consumer banking, credit, investment banking, and Treasury services. The company segments its operations into various business lines: Global Consumer Banking, Institutional Clients Group, and Treasury and Trade Solutions. Focused on building a strong competitive edge, Citigroup emphasizes its comprehensive global reach and vast client network.
In recent times, the company has zeroed in on digital transformation and operational efficiencies, reflecting its ambition to adapt to a changing financial landscape. Critical success factors include managing economic headwinds, regulatory compliance, risk management, and technology investments to improve customer experiences and operational efficiency.
Quarter Highlights
During Q4 2024, Citigroup reported notable financial gains despite some challenges. The bank’s revenue soared to $19.6 billion, marking a 12% increase compared to Q4 2023. This growth was credited primarily to contributions from key segments. Notably, revenue from the Services segment jumped by 15% to $5.2 billion, while the Markets segment saw a 36% rise, driven by a 37% increase in Fixed Income Markets due to high client activity.
Markets revenue indicated broader gains across trading networks, showcasing resilience in volatile conditions. While the Wealth Management segment bolstered its revenue by 20%, the U.S. Personal Banking segment faced higher credit reserve builds and credit costs, spotlighting potential weaknesses in personal banking due to macroeconomic conditions. The surge in loan growth, particularly in Branded Cards and Retail Services, was offset by a 24% decline in net income.
The company’s focus on cost controls and operational efficiencies paid off, with operating expenses declining by 18% year over year. However, despite lower reported expenses, credit costs remained an area of concern, with a 12% increase in net credit losses from the U.S. Personal Banking segment suggesting caution is needed in risk management.
Citigroup executed several capital return strategies, amounting to $6.7 billion in dividends and share repurchases. A new $20 billion stock buyback program highlighted the bank’s strong capital position.
Looking Ahead
Citigroup management did not offer much specific forward guidance in its report. Citigroup CEO Jane Fraser did say that Citigroup aims for a 10%-11% return on tangible common equity (RoTCE) by 2026, scaling back slightly from earlier targets due to planned investments in technology and transformations. The bank underscored its dedication to seamless digital innovations, necessary to navigate a rapidly evolving financial environment effectively.
Key considerations for investors include monitoring how Citigroup deals with ongoing credit risk exposures and its ability to improve earnings efficiency. Moving forward, the emphasis on enhancing technological infrastructures and maintaining strategic investments will be pivotal for sustaining growth and meeting shareholder expectations.
