Paycom’s automated solutions are beloved by its customers, and the results may be starting to show.
Shares of human capital management (HCM) software provider Paycom Software (PAYC 21.35%) are up 28% this week as of 1:40 p.m. ET Thursday, according to data provided by S&P Global Market Intelligence.
Paycom reported third-quarter earnings, beating analysts’ expectations, growing revenue by 11% and offering improved guidance for the remainder of 2024. Most importantly, however, Paycom hinted that its ongoing research and development (R&D) efforts on automation-focused solutions may be starting to pay dividends.
Paycom’s automation focus
Powered by offerings like Beti, which allows employees to do their own payroll, and Gone, the industry’s first automated time-off request solution, Paycom is laser-focused on automating as much of the HCM industry as possible.
Highlighting the power of these solutions, one new customer using Beti has already reduced its payroll processing by 85%. Meanwhile, one study found that Paycom’s Gone offering saved clients an estimated five weeks of work hours across its accounting, finance, and HR divisions.
Paycom’s leading net promoter score rose another 24 points in Q3, remaining a far more beloved provider than its peers ADP, Workday, and Paychex.
Best yet for investors, despite increasing its ratio of research and development (R&D) to revenue from 2% to 12% over the last decade as it creates new automated solutions, Paycom’s free-cash-flow margin of 21% remains top-tier.
CEO and founder Chad Richison explained that September was Paycom’s strongest sales month ever, and the company’s double-digit revenue growth rate from Q3 could continue. Still only holding a market share of less than 5% within its niche, the future looks bright for Paycom as businesses around the world look to continue streamlining their HCM processes.
